Can I Return A Pair Of Shoes I Purchased On Sale?Updated 4 days ago

Discounted items, including items purchased on sale (where a strikethrough price is displayed) or during a promotional period, are only eligible for a credit note or exchange. This also includes items purchased with a discount/promotional code of any kind. Refunds are not eligible on discounted items. Excludes $25 Welcome Code on full-priced items.

Items marked as FINAL SALE are not eligible for a refund, exchange, or credit note. 

We welcome you to get in contact with our team via phone or email if you have any sizing or fitting questions before purchasing. If you live in Victoria, we highly recommend coming into one of our physical stores to try on our shoes. We are always here to help you find your Cinderella fit! 

Please see our Exchanges & Returns Policy for more information.