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Discounted items, including items purchased on sale (where a strikethrough price is displayed) or during a promotional period, are only eligible for a credit note or exchange. This also includes items purchased with a discount/promotional code of any kind. Refunds are not eligible on discounted items. Excludes $25 Welcome Code on full-priced items.Items marked as FINAL SALE are not eligible for a refund, exchange, or credit note.&#xA0;We welcome you to get in contact with our team via phone or email if you have any sizing or fitting questions before purchasing. If you live in Victoria, we highly recommend coming into one of our physical stores to try on our shoes. We are always here to help you find your Cinderella fit!&#xA0;Please see our&#xA0;<a href="https://radicalyes.com.au/pages/exchange-returns" target="_blank" rel="noopener noreferrer" class="fr-green fr-strong">Exchanges &amp; Returns Policy</a>&#xA0;for more information.&#xA0;

Items bought on sale, or during promotional periods, are eligible for exchange or credit note returns only. Learn more here.

Exchanging Items Bought on Sale | Radical Yes Help Centre

Orders

Are Radical Yes shoes supportive?

Will Radical Yes shoes work with my orthotics?

Do You Ever Have Sales?

What is a Pre-Order?

Where Can I Buy Your Shoes?

The Product I Want Is Sold Out! Will You Be Getting Any More?

Product

Do You Do In-Store Collect?

Can I Return My Order?

What If I Need To Change Or Cancel My Order?

Can I Return A Pair Of Shoes I Purchased On Sale?

Can I wear my Radical Yes shoes everyday?

How Do Radical Yes Shoes Typically Fit?

How long does it take to wear-in my new shoes?

I wear a half-size, what should I do?

How To

How Do I Track My Order?

How Do I Ensure My Order Arrives Before A Certain Date?

Do You Offer Free Shipping?

Do You Ship Internationally?

How Often Do You Ship Orders?

Do You Offer Express Shipping?

How Much Does Shipping Cost?

What is Your Shipping Policy?

Shipping

I've Selected Click & Collect, What Happens Next?

Can Someone Else Collect My Click & Collect Order On My Behalf?

Can I Cancel My Click & Collect Order?

How Long Will My Click & Collect Order Be Held For?

Who Should I Contact Regarding My Click & Collect Order?

What Is Clik Collective? Where Do I Need To Go Once I Arrive There?

What If We Are Unable To Fulfil Your Click & Collect Order?

Where Are The Radical Yes Click & Collect Locations?

What Do I Need To Provide To Collect My Click & Collect Order?

When Will My Click & Collect Order Be Ready For Collection?

If I Change My Mind and Want My Order Delivered Instead of Click & Collect, How Do I Do This?

Click & Collect

Can I Return A Pair Of Shoes I Purchased On Sale?Updated a month ago