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We totally understand how difficult online shoe-shopping can be. That&#x2019;s why we&#x2019;ve made it a priority to offer a return-friendly policy, so you can shop with confidence and peace of mind.Whilst we are confident you will love your Radical Yes product, if for any reason you need to return your order, we will happily offer an exchange, credit note, or refund if it meets our returns criteria.&#xA0;Please see our&#xA0;<a href="https://radicalyes.com.au/pages/exchange-returns" target="_blank" rel="noopener noreferrer" class="fr-green fr-strong">Exchange &amp; Returns Policy</a>&#xA0;for more information.&#xA0;

We understand shopping for shoes online can be tricky, so we offer a return-friendly policy, offering exchanges, credit notes & refunds.

Returning & Exchanging Orders | Radical Yes Help Centre

Orders

Are Radical Yes shoes supportive?

Will Radical Yes shoes work with my orthotics?

Do You Ever Have Sales?

What is a Pre-Order?

Where Can I Buy Your Shoes?

The shoes/size I want are sold out! Will you be getting any more?

Product

Do You Do In-Store Collect?

Can I Return My Order?

What If I Need To Change Or Cancel My Order?

Can I Return A Pair Of Shoes I Purchased On Sale?

Can I wear my Radical Yes shoes everyday?

How do Radical Yes shoes typically fit?

How long does it take to wear-in my new shoes?

I wear a half-size, what should I do?

How To

How Do I Track My Order?

How Do I Ensure My Order Arrives Before A Certain Date?

Do You Offer Free Shipping?

Do You Ship Internationally?

How Often Do You Ship Orders?

Do You Offer Express Shipping?

How Much Does Shipping Cost?

What is Your Shipping Policy?

Shipping

I've selected Click and Collect...what happens next?

Can someone else collect my order on my behalf?

Can I cancel my Click and Collect order?

How Long Will My Click & Collect Order Be Held For?

Who Should I Contact Regarding My Click & Collect Order?

What is Clik Collective? Where do I need to go once I arrive there?

What if we are unable to fulfil your order?

Click and Collect

Can I Return My Order?Updated 7 days ago