Radical Yes! logo
Radical Yes! logo

All articles

Can someone else collect my order on my behalf?Updated a month ago

Totally! We will just need some proof that you have asked a pal to pick up your order. Please ensure they have a copy of your confirmation email or text message and can show photo identification. If you could kindly let us know in advance via email or phone that would be great! 

Unfortunately, we are not able to release orders to third-party drivers such as Uber, Air Tasker or carriers, due to fraudulent activity. If you are struggling to collect your order, please contact our Customer Care team via 
email at [email protected] to extend your pick-up time. 

Was this article helpful?
Yes
No