How Do I Start A Return?Updated 3 hours ago

Please make sure you have read our Exchange & Returns Policy before lodging your return. 

We facilitate easy returns through Australia Post Collect & Return.
To return your order for an exchange, credit note, or refund, follow the steps below:

1. Visit our Radical Yes Returns Portal and enter your order number and postcode. Follow the prompts and select if you would like to receive an exchange, credit note, or refund. 
   
   
2. Once submitted, you will be emailed your return label. You can either print the label yourself or show the QR code (found on the label) at your nearest Australia Post Office for the staff to print. If you have printed your label, please stick it onto your parcel. 
   
   
3. Package your return safely and securely, and bring it to your nearest Australia Post Office. If you haven’t printed your label, show the QR code (found on your label) to the Australia Post staff, and they will be able to print it for you and stick it onto your parcel. 
   
   
4. Once you have submitted your return with Australia Post, you will be emailed tracking details so you can check the progress of your return to our warehouse. 
   
   
5. Please allow 1-3 business days for your return to be processed once it has arrived at our warehouse.