When Will My Order Be Shipped?Updated 21 days ago

We dispatch orders Monday to Friday, and we aim to dispatch orders within 24-48 hours of purchase. As a small team, there may occasionally be days when dispatch is delayed due to unforeseen circumstances. However, we do our best to keep things moving and get your order out the door as quickly as possible. 

During busy periods or holidays, dispatch times may take a little longer due to higher order volumes. If there’s ever a delay, we will make sure to keep you updated so you know exactly what to expect.

Our orders are processed on a first-in, first-out basis. However, Express Orders are always prioritised. We aim to dispatch all Express Orders on the same day (if ordered before 2 pm) or the following business day at the latest. 

We do not dispatch orders on the weekend. If you have placed an order over the weekend, please allow until Monday for your order to be dispatched. This also applies to Express Orders.